Hi!
If you are facing problem with Office Live Web Folder Please follow the steps below.
Note:- Please make sure you are using IE7 web browser, You can face problems with Mozilla Firefox for this issue.
Install the Office Live Web folder connector. If you want to see this folder on your computer then please click on Start button and then click on My Network Places. It will be there with your domain name like mydomain.com.
If still you are not able to see the web folder please follow these steps.
The operating system Windows manages multiple Passports (Windows Live ID’s). If somebody is using multiple numbers of Microsoft Office Live websites with different credentials to log in to their accounts, the credentials could be cached from one account. Hence, I would suggest removing the user names and passwords.
Note: You must be logged in to your computer as the Administrator.
If your computer’s operating system is Windows XP, then, follow the steps mentioned below:
- Click on Start button.
- In the Start Menu, click Control Panel.
- Click User Accounts.
- Once again click on User Accounts.
- Click the Advanced Tab and then click Manage Passwords.
- In the list, select all items with (Passport) in its title.
- Click Remove and click OK.
If your computer’s operating system is Windows Vista, then, follow the steps mentioned below:
- Click on Start button on the bottom left corner of your computer screen.
- In the Start Menu, click Control Panel.
- Double click User Accounts.
- Once again click on User Accounts.
- Under Tasks, Click on Manage your Network Passwords.
- In the list, select all items with (Passport) in its title.
- Click Remove and click Close.
Once done with removing the Passport ID’s, restart your computer once again and then try to access your web folder.
If after removing the Passport ID’s, you still face the concern, then, try on a different computer. If you do not face any concern with accessing the web folder then, the problem is with your system itself. Hence, you will need to contact a system vendor.
August 20th, 2009 at 3:39 am
Punctilious post. Simply one unimportant where I quarrel with it.